Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.
Location : West Lake , Texas
We are seeking a highly skilled
SDET (Software Development Engineer in Test)
with strong automation expertise and hands-on experience in
IVR, telecom, or contact center applications
. In this role, you will design and execute robust automated testing frameworks for distributed systems while partnering closely with engineering, DevOps, product, and operations teams to ensure the delivery of high‑quality, reliable customer experiences.
Job Responsibilities
Automation & Test Framework Development
Design, develop, and maintain scalable automated test frameworks using Java, JavaScript, Python, or similar programming languages.
Build automation scripts for functional, regression, and end‑to‑end testing across web, APIs, backend services, and IVR flows.
Use industry‑standard frameworks such as JUnit, TestNG, Selenium, Playwright, and other test‑runner tools.
IVR & Telecom Testing
Conduct IVR, telephony, and call‑flow testing using tools like Empirix Hammer or CallMaster (highly desired).
Validate voice interactions, call routing, speech recognition flows, and telecom integrations.
Work closely with cross‑functional telecom and contact center teams for scenario validation and troubleshooting.
API, Microservices & Distributed System Testing
Perform API automation using tools such as Rest Assured or Karate.
Test distributed applications across multiple layers including UI, APIs, databases, message queues, and cloud infrastructure.
Execute end‑to‑end validation across microservices‑based ecosystems.
Cloud, DevOps & CI/CD
Work with AWS ser