Director of Forward Deployed Engineering (Life Sciences) - Hippocratic AI - Palo Alto, CA

We are seeking a Director, Forward Deployed Engineering to own the technical strategy, integration architecture, and deployment execution that enables Hippocratic AI to launch voice-forward AI agents in life sciences

This is one of the most technically creative roles in the company - defining how agentic AI connects to customers requirements, and to the technical infrastructure within complex and security-conscious pharma, biotech, and medtech IT environments

You will translate customer needs into Hippocratic agent technical specs and iterate with both the customer and the internal tech team on developing AI agents

You will design the integration of Hippocratic agents with pharma customer CRM ecosystems, data lakes, and API architectures, working within their data governance frameworks and IT approval processes

You will own the agent script development, integration architecture, technical approval playbooks, and deployment operations that translate signed enterprise contracts into live, production-grade implementations

You will grow and develop a talent-dense team of Forward Deployed Engineers

Customer-Facing Technical Leadership

Serve as the company’s senior technical voice in customer-facing engagements — participating in enterprise sales cycles, technical workshops, and architecture reviews with pharma IT, security, and data teams

Support Sales during RFP and RFI processes by providing accurate, compelling technical responses that demonstrate the platform’s integration maturity and deployment readiness

Lead technical discovery sessions with customer IT teams during the sales process — assessing integration requirements, identifying technical risks, defining deployment scope, and building the technical implementation plan that accompanies the commercial proposal
Customer AI Agent Development
Drive the translation of customer use case requirements into technical specs for AI agent development, from discovery through to UAT

Develop best practices