QA Lead — Automation & Quality Engineering - VP - Citi - Tampa, FL

Job Specification: Vice President, Technology (QA Lead — Automation & Quality Engineering)

Hands-on QA leader for enterprise applications with deep Selenium automation, strong manual testing discipline, UI/API/performance testing expertise, and multi-stack experience across .NET and Java.

Position Summary

The Vice President, Technology (QA Lead) will define and drive the quality engineering strategy and execution for mission-critical enterprise platforms. This is a hands-on leadership role requiring strong technical depth in test automation using Selenium, comprehensive manual testing capabilities, and proven experience validating both UI and API layers. The successful candidate will establish modern QA practices, partner closely with engineering and product teams, and ensure high confidence releases through measurable quality outcomes. CRM functional knowledge is a strong plus.

Key Responsibilities

Quality strategy & governance: Define QA strategy, test standards, release readiness criteria, and quality metrics; ensure consistent adoption across teams.Selenium automation leadership: Design, build, and maintain scalable Selenium-based automation frameworks; improve coverage for regression, smoke, and critical user journeys.Manual testing excellence: Lead and execute exploratory, functional, integration, UAT support, and end-to-end testing; develop detailed test plans, scenarios, and traceability.UI and API testing: Validate web UI behavior and backend services (REST/JSON, etc.), including contract validation, error handling, and negative testing; ensure testability and observability with engineering partners.Performance testing: Plan and execute load, stress, and endurance testing; analyze results, identify bottlenecks, and partner with engineering on remediation and re-testing.Multi-stack validation: Test applications and services across both .NET and Java ecosystems, aligning approaches to shared quality standards.CI/CD integration: Integrate automated test