Zero Trust Engineer, Zscaler, Infrastructure Engineering - Tesla Motors - Austin, TX
Tesla Motors
As an IAM/Zero Trust Engineer, you will play a crucial role in the operational tasks associated with Tesla's global platforms. Working closely with the multiple teams, your responsibilities will involve maintaining and optimizing the Zero-Trust infrastructure, ensuring its availability, and contributing to the overall success of Tesla's cybersecurity initiatives. Open to Austin, Seattle, and Buffalo locations.
Responsibilities
Collaborate with cross-functional teams to ensure the smooth operation of Tesla's Zero-Trust platforms and aspects related to day to day operationsWork on user tickets, create user-facing documentation & knowledge collateral, and implement production environment revisions as guided by change management protocolsRespond to incidents and outages within SLA/OLA timelines, providing detailed postmortem reportsDevelop custom reporting, dashboards, and metrics for enhanced visibility into Zero-Trust servicesContribute to capacity planning, performance monitoring, and proactive analysis of infrastructureWork on preventive maintenance tasks for platform components and document physical/logical solutions, operational tasks, & proceduresParticipate in the analysis of system faults, troubleshoot, and run diagnostic testsProvide feedback based on user interactions and identify improvements in policies and implementationsEngage in 24/7 on-call rotation as required
Requirements
Experience in operations or deployment roles, with a focus on Zero Trust strategies and enterprise network architecturesFamiliarity with Zero Trust concepts, capabilities, and strategiesExperience with automation and CI/CD is preferred Strong troubleshooting and analytical skills, with the ability to solve complex technical issuesPrevious experience in mission-critical operations, preferably within a 24x7 large-scale global environmentEffective verbal and written communication skillsBachelor's Degree in Computer Science, a related field, or equivalent work experience
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