Senior Manager, Forward Deployed AI Engineer - Adobe - New York, NY (+2 others)

The Role

You are a player-coach who leads a team of Forward Deployed AI Engineers and Creative Pipeline Specialists building GenAI-powered content production systems for the world's largest brands. You don't manage from the sidelines — you write code, review PRs, make architecture calls, and unblock your team by rolling up your sleeves. Your technical credibility is your management tool.

You've been on the other side of the table. You've worked at an agency, a creative studio, or a MarTech company where content gets made at scale — so you understand the customer's world from the inside. Now you're leading the team that transforms those workflows with AI.

Your team is the core of Adobe's Forward Deployed Engineering org. You own delivery outcomes, team performance, and technical quality across multiple customer engagements simultaneously. You build a team that ships fast, operates with high autonomy, and compounds every engagement into reusable capability. You elevate your team through clarity, judgment, and technical depth — not process, not status reports, not overhead.

What You'll Do
• Lead by building. You are hands-on. You contribute directly to production systems — writing code, reviewing architecture, debugging deployments — especially when progress or clarity depends on it. Minimum 30% of your time is technical work.
• Own delivery outcomes. Drive end-to-end delivery across multiple customer engagements. Scope work, sequence delivery, remove blockers early, and make fast trade-offs between speed, scope, and quality. Every engagement ties back to measurable value realization and customer adoption — not just "we shipped it."
• Grow a high-performing team. Recruit, develop, and retain exceptional AI engineers. Set a high bar for performance. Give direct, actionable feedback. Build a culture of ownership, speed, and trust — not a culture of meetings and approvals.
• Set technical direction. Guide architecture decisions, enforce engineering standards, and ensu