Software Engineer II – Agentic AI Engineer - Citizens Bank, N.A. - Iselin, NJ (+2 others)

Description

4 Days in the office from any of our locations in Johnston RI, Iselin NJ, Westwood MA, or Phoenix AZ

Role is not relocation eligible.

Role Summary

The Software Engineer II – Agentic AI Engineer is a mid‑level engineer responsible for building, integrating, and operating agent‑based AI capabilities within production software systems. The role focuses on implementing autonomous or semi‑autonomous AI agents that interact with tools, services, and workflows while adhering to established architectural patterns, security controls, and software engineering best practices.

This role operates with moderate autonomy, delivers independently on scoped components, and collaborates closely with senior engineers, product managers, and platform teams.

Core Responsibilities

1. Agentic AI Development

• Design and implement AI agents that can reason, plan, and act across defined tasks and workflows

• Develop prompt structures, memory handling, tool invocation logic, and agent orchestration patterns

• Implement agent guardrails including input validation, response constraints, and fail‑safe behaviors

• Apply responsible AI practices (traceability, explainability, and bias awareness) in agent design

2. Software Engineering

• Build production‑ready services that embed AI agents into applications and workflows

• Write clean, modular, testable code following team and enterprise coding standards

• Implement APIs, background jobs, or event‑driven components that leverage AI agents

• Participate actively in code reviews and design discussions

3. Integration with Enterprise Systems

• Integrate agentic AI with internal systems such as APIs, data services, workflow engines, and UI layers

• Implement secure access patterns for agent tool usage (authentication, authorization, secrets handling)

• Ensure agents operate within defined system boundaries and business rules

4. AI Runtime & Operational Readiness

• Support deployment of agentic AI components